Legal Notices Ebay

To report a fake email to us, please forward it as an attachment to spoof@ebay.com without altering the message in any way. If you provide us with personal data about another person, you must obtain that person`s consent or disclosure of the data to us must be permitted by law. You must inform the other person of how we process personal data in accordance with our Privacy Policy. Some of the personal data you provide to us (for example, data that allows us to identify you) is necessary to conclude the Terms of Use and payment terms. For example, in accordance with the payment terms, you must provide us with certain identifying information, including legal name, date of birth, and tax identification number or social security number, in order for us to fulfill our “Know Your Customer” (KYC) legal obligations. As described elsewhere in our Privacy Policy and Payment Services Terms, we may share this information with other eBay group companies to facilitate transactions and with service providers, including payment processors, credit agencies, and offices. Although the provision of other personal data (e.g. address and shipping data) is voluntary, it may be necessary for the use of our services, such as offer, purchase and sale data, to complete a transaction. eBay (UK) Ltd issued a ebay.co.uk from 1 January 2021 to 31 January 2021.

December 2021 8005 eBay service complaints received from registered commercial sellers. The main types of complaints relate to account information, restriction and suspension, deficiencies and payment. The average time to complete and close complaints was 2.57 days. 7975 of the complaints were resolved, 30 were in progress. This is to protect our legitimate interests, such as protecting against fraudulent or suspicious activity (e.g., spam, viruses, phishing, or other illegal activity) or enforcing our Terms of Service and other rules and regulations (e.g., illegal content and other prohibited content), including, but not limited to, enforcing the prohibition on buying and selling outside of eBay. Specific references to eBay Marketplaces GmbH as the service provider hosting the www.ebay.co.uk website – opens in a new window or tab California law requires us to inform you about how we respond to Do Not Track (DNT) signals from web browsers. As there are currently no industry or legal standards for the recognition or consideration of DNT signals, we do not currently meet them. For more information about our privacy practices, please see our User Privacy Policy.

We will investigate your complaint and respond to you within 10 days. We undertake to resolve your complaint within one month of receipt. If you are not satisfied with our response, you can forward your eBay payment claim through the management of eBay S.à r.l. If the problem cannot be resolved to your satisfaction, you can contact the CSSF (Commission de Surveillance du Secteur Financier, 110 Route d`Arlon L-2991 Luxembourg) in Luxembourg. Visit the CSSF website for more information. Please note that we cannot collect each of these categories for each consumer. To learn more about the personal data we collect, please read section 4 of our User Privacy Policy. Table 3.1 below lists the categories of personal data “sold” and the categories of recipients who received this information. The CCPA`s definition of “sale” is broad and encompasses common practices in online marketplaces. The CCPA offers California consumers a variety of rights. This includes the rights of access, erasure, opt-out and non-discrimination.

See this section for more information about each right and how California consumers can exercise those rights under the CCPA. We also encourage you to visit our Contact page in the Privacy Center for more information about your rights and our practices. Currently, the CCPA does not extend certain privacy rights to consumers for personal information collected by the company in an employment-related context (e.g., from employees or job applicants). If you are a California resident, you may request and receive, once a year, free of charge, certain information about our disclosure of certain categories of personal information to third parties for their direct marketing purposes during the preceding calendar year. eBay does not share personal information with third parties for their own direct marketing purposes without obtaining your consent or giving you the opportunity to unsubscribe. Are you obliged to provide us with your personal data? In our privacy policy, we have compiled all the essential information about our processing of your personal data and your corresponding rights for you. This User Privacy Policy is effective as of December 23, 2021. Number of full or partial access requests: All messages sent through our messaging tools (including instant messages and emails sent to eBay alias email addresses) are first received by us and then forwarded to the recipient. All messages are automatically filtered according to specific criteria. If necessary, suspicious reports are checked manually by our customer service. If you violate our User Agreement (including our rules and regulations), we reserve the right to suspend delivery of the message and restrict the buying and selling features of your eBay account or suspend your eBay account. The European Commission provides an online dispute resolution platform (OS platform).

You can find it here: ec.europa.eu/consumers/odr – opens in a new window or tab. If you have any problems with the payment service of eBay S.à r.l., please let us know. Your feedback helps us improve our service. We may change this User Privacy Policy at any time by posting the revised User Privacy Policy on this Website and indicating the effective date of the revised User Privacy Policy. You will be notified of material changes to this User Privacy Statement through My Messages in My eBay and/or email. To understand the purposes for which we collect personal data, please read section 5 of our User Privacy Policy. To protect your personal information, we provide limited access to other users` contact, shipping, and financial information, if necessary, to facilitate your transactions and collect payments. However, when users are involved in a transaction, they have access to the name, user ID, email address (alias), and other contact and shipping information.

For example, we may allow users to exchange phone numbers to contact each other before completing a transaction (for example, a seller may share their phone number with a buyer so that the buyer can call to ask questions about a listed item). In this case, sellers are prohibited from using a buyer`s phone number for any other purpose (for example, completing a transaction outside of eBay or adding the buyer to a marketing list). The General Data Protection Regulation (GDPR) is a comprehensive update of existing EU laws that will come into effect on May 25, 2018. It aims to strengthen the protection of personal data by introducing strict requirements that raise and harmonise standards of confidentiality, security and compliance. Find out how to contact the data protection officer in your area. We reserve the right to change this California Privacy Policy from time to time. Changes will take effect on the date of publication. Category of Personal Data Disclosed for Business Purposes If you make a transaction with another user (or if a transaction is subsequently cancelled, failed or invalidated), we will provide you with the other user`s personal information (e.g., name, username, email address (alias), contact information, shipping and billing information, or return address). Independently of us, you are the controller of such data and are responsible for any processing you carry out after we have shared such data with you, including compliance with any restrictions imposed by this User Privacy Policy and our User Agreement.

This California Privacy Statement is provided in addition to our User Privacy Statement and provides information on how you can exercise your rights under the California Consumer Privacy Act (“CCPA”). This California Privacy Statement does not apply to personal information we collect from employees or applicants. If you are an eBay employee, please review our Internal Employee Privacy Policy, and if you are applying for a job on eBay, please review our Talent Privacy Policy. In the table below, we identify as “sales” the categories of personal data we have shared with third parties for marketing purposes, allowing them to personalize your online experience, provide you with relevant content, and measure its effectiveness. For more information about advertising, including how we serve personalized ads and how you can control your information, please visit our AdChoice page. The CCAC requires us to track and disclose the following actions for the previous calendar year. The following metrics are our calculations from June 1, 2021 to May 31, 2022 and include applications from everyone in the United States. eBay Marketplaces GmbH, Helvetiastraße 15-17, 3005 Bern, Switzerland Sender and controller for the purposes of data protection laws for eBay members in the EU (excluding the UK) Your Responsibility for Transaction Information Obtained Through eBay For additional regional disclosures to residents of certain U.S. residents.